The Exceptional Stays team is constantly adopting the latest in technology to streamline our systems and improve the guest and owner experiences. From our state of the art website and cutting-edge phone application to our internal systems and up-to-the-minute SEO and marketing efforts, we are proud to be at the forefront of the vacation rental industry.
The Exceptional difference starts with our dedicated, professional team and continues through our practices, philosophies and personal attention. Not only do we maintain a high level of standards, but we deliver unmatched results.
The Exceptional Stays team is available 7 days in our centrally located offices in both Telluride, Colorado and Barcelona, Spain. Phones are answered promptly from 8am to 6pm daily, and 24/7 for emergencies.
Your residence receives the care of a 5-star hotel, utilizing the latest property management technology. Our full-time team of dedicated housekeepers is employed year-round, ensuring your home is always serviced by the same caring staff that understands your expectations and high level of standards.
Our reservations team carefully evaluates each guest, screening them prior to finalizing their stay in your home. Each guest is then required to sign a contract which protects our owners and adheres to all local and state laws.
All monies are collected 60 days prior to arrival and held in escrow until disbursed to owners.
Only the most well-maintained and desirable properties are invited into our portfolio, allowing our brand to maintain prestige.
We are informed of the evolution of laws and regulations to ensure the best service to our owners.
